These Terms and Conditions of Use (the "Terms") constitute a legally binding agreement between you (the "User") and EVODOO SARL ("EVODOO", "we", "us", or "our"), governing your access to and use of the Drayk platform — including all associated mobile applications (iOS and Android) and services (collectively, the "Platform" or "Drayk").
BY DOWNLOADING, INSTALLING, OR USING THE DRAYK PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY. IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST IMMEDIATELY CEASE ALL USE OF THE PLATFORM AND UNINSTALL THE APPLICATION.
EVODOO reserves the right to modify, amend, or update these Terms at any time. Users will be notified of material changes via in-app notification or email. Continued use of the Platform following such notification constitutes your acceptance of the revised Terms.
ARTICLE 1. LEGAL NOTICE AND PUBLISHER INFORMATION
1.1 Platform Publisher
The Drayk platform — encompassing all associated mobile applications (iOS and Android) and web services — is published, owned, and operated by EVODOO SARL, a limited liability company organized under the laws of the Kingdom of Morocco. The company is registered and domiciled at DOUAR FASK, Guelmim, Morocco, 81003, under Registre du Commerce (R.C.) No. 5719 and Identifiant Commun de l'Entreprise (I.C.E.) No. 003904593000051.
1.2 Platform Purpose
Drayk is a digital intermediary e-commerce platform that enables Users to search for, select, order, and pay for meals from partner restaurants, and to request courier and errand delivery services, throughout its areas of operation in Morocco. The Platform facilitates the connection between Users, partner restaurants, and independent delivery personnel but does not itself prepare, cook, or deliver food items directly.
1.3 Contact Information
For any inquiries, complaints, or requests regarding these Terms or the Platform, Users may contact EVODOO through the following channels:
- Electronic mail: contact@evodoo.ma
- Telephone: +212 605-698143
1.4 Hosting
The Drayk backend infrastructure is hosted on secure servers. All data storage, processing, and transmission comply with applicable Moroccan data protection regulations and international security standards.
ARTICLE 2. DEFINITIONS
For the purposes of these Terms, the following capitalized terms shall have the meanings set forth below:
- "Drayk" or "Platform" means the Drayk mobile applications, websites, content, features, functionalities, and digital intermediary services owned and operated by EVODOO SARL.
- "User" means any natural person aged eighteen (18) years or older who accesses, browses, registers on, or uses the Platform in accordance with Moroccan law.
- "Account" means the personal user profile created on the Platform following successful registration, containing the User's personal information, securely stored credentials, preferences, saved addresses, wishlist, and transactional order history.
- "Restaurant" means any dining establishment, food service provider, bakery, grocery, pharmacy, or other retail food vendor listed on the Platform that has entered into a merchant partnership agreement with EVODOO.
- "Food Delivery Order" means a completed purchase transaction initiated by a User through the Platform for specific menu items from a participating Restaurant, to be delivered to a specified address.
- "Courier Order" means a delivery or errand service request initiated by a User through the Platform, where an independent delivery person collects an item or package from a specified pickup point and delivers it to a specified delivery address, not necessarily involving a partner Restaurant.
- "Driver" or "Courier" means an independent, self-employed delivery person who accepts and fulfills delivery assignments through the Drayk platform.
- "OTP" means a One-Time Password — a single-use, time-limited numeric code sent via WhatsApp to the User's registered phone number for identity verification purposes.
- "Promotion" or "Campaign" means a time-limited discount, free delivery offer, or other incentive automatically applied by the Platform based on predefined eligibility criteria.
- "Coupon" means a unique alphanumeric code that a User can enter at checkout to receive a specified discount, subject to the terms and conditions of that coupon.
- "Referral Code" means a unique personal code assigned to each User upon account creation, which may be shared with others to earn referral rewards upon successful attribution.
- "Review" means any written evaluation, star rating, comment, or feedback submitted by a User regarding their experience with a Restaurant, product, or Driver on the Platform.
- "Service Fee" means a fee charged by EVODOO to Users for using the Platform's ordering and payment infrastructure.
- "Delivery Fee" means the charge applied to a User's order to cover the cost of delivering the order from the Restaurant or pickup point to the User's specified address.
ARTICLE 3. DESCRIPTION OF SERVICES
3.1 Platform Services
Drayk provides Users with access to the following core services:
- (a) A searchable catalog of partner Restaurants with detailed menus, pricing, photos, operating hours, delivery radii, and user reviews;
- (b) A real-time food ordering interface, including item customization options (add-ons, modifications) and a secure digital payment gateway;
- (c) A courier and errand delivery service enabling Users to request pickup and delivery of packages or items between two specified addresses;
- (d) Real-time order status tracking with estimated delivery times;
- (e) A wishlist feature for saving favorite restaurants and menu items;
- (f) Search functionality enabling Users to find restaurants and dishes by keyword, cuisine type, or food category;
- (g) Access to promotional campaigns, coupons, and special offers from EVODOO and partner Restaurants;
- (h) A referral program that rewards Users for inviting new members to the Platform.
3.2 Intermediary Role
EVODOO acts exclusively as a digital technology intermediary under Moroccan Law No. 31-08. EVODOO does not own, operate, manage, or employ the Restaurants or Drivers listed or operating on the Platform. Each partner Restaurant independently manages its menu, pricing, food preparation, food quality, and compliance with Moroccan health and sanitary regulations. Each Driver operates as an independent, self-employed professional responsible for the safe and timely execution of deliveries.
Accordingly, EVODOO is not liable for the quality, safety, taste, or accuracy of food prepared by partner Restaurants, nor for delays, damage, or losses caused by independent Drivers acting outside the scope of EVODOO's reasonable control.
3.3 Service Area
Drayk operates in designated cities and areas within Morocco. The availability of specific Restaurants, Drivers, and delivery zones varies by geographic location. The Platform will automatically determine your service eligibility based on your saved delivery address. EVODOO reserves the right to expand, modify, or restrict its operational service areas at any time.
3.4 Fee Adjustments
Basic access to the Drayk application is provided free of charge to Users. EVODOO reserves the right to introduce, modify, or remove service fees, delivery fees, or subscription features at any time. Users will receive at least thirty (30) days' advance written notice via in-app notification or email prior to the implementation of any new or materially modified fee structure.
ARTICLE 4. USER ACCOUNT REGISTRATION AND MANAGEMENT
4.1 Eligibility Requirements
To create an Account and use the Drayk Platform, you must:
- Be at least eighteen (18) years of age;
- Possess full legal capacity to enter into binding contracts under Moroccan law;
- Provide accurate, complete, and current registration information;
- Maintain a valid and active mobile phone number capable of receiving WhatsApp messages for OTP verification.
By creating an Account, you represent and warrant that you meet all of the above eligibility requirements. If EVODOO discovers that an Account was created by a person under 18, that Account will be immediately suspended and deleted.
4.2 OTP Verification & Registration Process
Account creation and login on Drayk uses a phone-number-based, OTP authentication system:
- Step 1 — Enter Phone Number: You provide your mobile phone number.
- Step 2 — Receive OTP: A One-Time Password (OTP) is sent to your phone number via WhatsApp. The OTP is valid for 5 minutes and expires automatically thereafter.
- Step 3 — Verify OTP: You enter the OTP code to confirm identity. You are limited to 5 verification attempts per OTP code; after which the code is invalidated and a new one must be requested.
- Step 4 — Register or Login: If you are a new user, you complete your profile (name). If you are an existing user, you are logged in directly.
You may not request more than 3 OTP codes within a 5-minute period. Excessive requests will trigger a temporary rate-limiting cooldown.
4.3 Account Security
You are solely and entirely responsible for maintaining the confidentiality of your account session and for all activities that occur under your Account. You agree to:
- Never share your OTP codes, session tokens, or account access with any third party;
- Notify us immediately at contact@evodoo.ma if you suspect unauthorized access to your Account;
- Log out of your Account on shared or public devices after each session.
EVODOO will not be liable for any loss or damage arising from your failure to protect your account credentials.
4.4 Account Suspension & Termination
EVODOO reserves the right to suspend, restrict, or permanently terminate your Account without prior notice or liability in the following circumstances:
- Violation of any provision of these Terms;
- Provision of false, misleading, or fraudulent information during registration or while using the Platform;
- Submission of fraudulent, unauthorized, or disputed payment transactions;
- Engaging in abusive, threatening, harassing, or harmful conduct toward EVODOO staff, Restaurants, or Drivers;
- Suspected or confirmed fraudulent use of referral codes, promotional coupons, or platform exploits;
- Any activity that causes harm to the Platform's infrastructure, reputation, or other users.
4.5 Account Deletion
You may request permanent Account deletion at any time in the app (Profile → Profile details → Delete account) or by emailing contact@evodoo.ma. A 15-day grace period begins when the request is confirmed. You may sign in and cancel during that period; after it expires, deletion is irreversible. Personal profile data, saved addresses, wishlists, and referral credits are removed, subject to legally required retention of de-identified transaction records. See Privacy Policy — Section 10.
ARTICLE 5. FOOD DELIVERY ORDERS
5.1 Order Submission
By completing the checkout process for a Food Delivery Order on Drayk, you are submitting a binding purchase request to the selected Restaurant for the specific items, quantities, customizations, and delivery address specified in your cart. The order becomes binding upon Restaurant confirmation.
5.2 Delivery Address Accuracy
You are solely responsible for ensuring that your delivery address is accurate, complete, and reachable. EVODOO and the Restaurant are not liable for failed, delayed, or misdelivered orders arising from an incorrect or inaccessible delivery address. If the Driver is unable to locate or access your address, they will attempt to contact you. If contact cannot be made within a reasonable time, the order may be marked as undeliverable.
5.3 Minimum Order Amount
Some partner Restaurants may set a minimum order value below which delivery orders cannot be placed. The applicable minimum order amount, if any, will be clearly displayed on the Restaurant's page before checkout is completed.
5.4 Delivery Time Estimates
Estimated delivery times displayed on the Platform are calculated based on the Restaurant's average preparation time, the geographic distance between the Restaurant and your delivery address, and current traffic and driver availability. These estimates are provided for guidance only and do not constitute a guarantee of delivery within the displayed timeframe. Factors outside EVODOO's control — including high order volume, traffic, weather, or Restaurant delays — may affect actual delivery times.
5.5 Takeaway Orders
Where a Restaurant supports takeaway (click-and-collect), you may place a takeaway order through the Platform. A unique pickup code will be generated for your order. You must present this code at the Restaurant's counter to collect your order. EVODOO is not responsible for any food quality deterioration resulting from delayed collection after the order has been prepared.
ARTICLE 6. COURIER SERVICE ORDERS
6.1 Nature of Courier Service
The Drayk Courier Service allows Users to request an independent Driver to collect and deliver a package, document, or item between two specified addresses within an operational city zone. This service is distinct from food delivery and operates independently of partner Restaurants.
6.2 User Responsibilities for Courier Orders
When placing a Courier Order, you agree to:
- Provide accurate and complete pickup and delivery addresses, including contact names and phone numbers for both the sender and recipient;
- Provide an accurate description of the item(s) to be transported and a good-faith estimate of the item's value;
- Ensure that the item(s) to be transported are lawful, safely packaged, and do not pose a hazard to the Driver or third parties;
- Ensure the pickup contact is available and ready for collection at the specified location and time.
6.3 Prohibited Items
The following categories of items are strictly prohibited from being transported via the Drayk Courier Service:
- Illegal, controlled, or prohibited substances under Moroccan law (including narcotics, weapons, and ammunition);
- Explosive, flammable, toxic, or otherwise hazardous materials;
- Live animals;
- Perishable items that require specific temperature-controlled transportation not provided by our Drivers;
- Items of exceptional monetary value (exceeding 5,000 MAD) without prior written agreement with EVODOO;
- Any item that is illegal to transport under Moroccan law.
EVODOO reserves the right to refuse or cancel any Courier Order if it has reasonable grounds to believe the above restrictions are being violated. The User will be fully liable for any damages, fines, or legal consequences resulting from the shipment of prohibited items.
6.4 Liability for Courier Orders
EVODOO's liability in respect of Courier Orders is limited to the proper facilitation of the delivery connection between the User and the Driver. EVODOO is not liable for loss, damage, theft, or delay of items during transit. The Driver undertakes to handle items with reasonable care, but EVODOO cannot guarantee the condition of items upon delivery. Users are encouraged to insure high-value items independently before requesting courier transport.
ARTICLE 7. PAYMENTS, FEES, AND INVOICING
7.1 Payment Methods
Drayk supports the following payment methods:
- Cash on Delivery: You pay the Driver in cash upon receipt of your order at the specified delivery address.
- Card Payment: You pay online by credit or debit card through our certified Moroccan payment gateway. Card details are processed securely and EVODOO does not store or access raw card information.
- Wallet / Referral Credits: Coupon credits earned through the referral program or promotional campaigns may be applied at checkout to reduce the payable amount, subject to the specific terms of each coupon.
7.2 Fees & Pricing
The total amount payable for each order is displayed at checkout and includes:
- Subtotal: The sum of the prices of all items in your cart, as set by the Restaurant;
- Delivery Fee: Calculated based on the straight-line and billable distance between the Restaurant/pickup point and your delivery address, plus any applicable distance surcharge;
- Service Fee: A platform fee charged by EVODOO for use of the ordering and payment infrastructure (where applicable);
- Applicable Discounts: Any automatic promotions, coupon discounts, or referral credits applied to the order.
All prices are displayed in Moroccan Dirhams (MAD). All fees are subject to change with appropriate advance notice to Users.
7.3 Payment Security
All digital payment transactions are processed through our certified Moroccan payment gateway partner in compliance with PCI-DSS (Payment Card Industry Data Security Standard). EVODOO does not store, transmit, or have direct access to your payment card details. In the event of a suspected fraudulent transaction, please contact us immediately at contact@evodoo.ma.
7.4 Pricing Accuracy
Restaurant menus and pricing on Drayk are provided by the partner Restaurants. While we strive to maintain accurate and up-to-date pricing, EVODOO cannot guarantee the accuracy of all menu prices displayed at any given time. If a pricing discrepancy is identified, EVODOO will make reasonable efforts to resolve the matter. EVODOO is not responsible for menu pricing errors set by partner Restaurants.
ARTICLE 8. PROMOTIONS, COUPONS, AND REFERRAL PROGRAM
8.1 Automatic Promotions
Drayk may automatically apply promotional discounts to eligible orders at checkout. These promotions are configured by EVODOO or partner Restaurants and applied based on predefined criteria (e.g., order value, restaurant, time of day, user eligibility). Automatic promotions:
- Are subject to budget limits and may expire when their allocated budget is exhausted;
- Cannot be combined with other automatic promotions of the same type unless explicitly stated;
- May be modified or discontinued by EVODOO or the sponsoring Restaurant at any time without prior notice;
- Are funded either by EVODOO, the partner Restaurant, or a combination of both.
8.2 Coupon Codes
Coupons are unique codes that may be applied manually at checkout to receive a specified discount. The following rules apply to all coupons issued on the Drayk platform:
- Each coupon has a unique code, a discount type (fixed amount or percentage), a minimum order value, and an expiry date — all of which are specified at the time of issuance;
- Coupons are non-transferable, have no cash value, and cannot be exchanged for money;
- Coupons may only be used within the specific geographic area (city) for which they were issued;
- Coupons are subject to per-user usage limits as specified on the coupon;
- EVODOO reserves the right to void any coupon that it has reasonable grounds to believe was obtained through fraud, system exploitation, or in violation of these Terms;
- Coupons automatically expire on their stated expiry date and cannot be reinstated after expiry.
8.3 Referral Program
Drayk operates a referral program that rewards existing Users for successfully inviting new users to the Platform. The program operates as follows:
8.3.1 How It Works
- Each registered User receives a unique personal Referral Code displayed in their app profile;
- You may share your Referral Code or referral link with friends, family, or colleagues;
- When a new user ("the Referee") registers on Drayk using your Referral Code, or installs the app via your referral link within 72 hours, they are attributed to you as a referral;
- Upon the Referee completing their first qualifying delivery order (meeting the minimum order amount), both you (the referrer) and the Referee receive a referral reward coupon.
8.3.2 Referral Rewards
- The reward amounts, minimum qualifying order value, coupon validity period, and maximum referrals per calendar month are set in the active referral configuration for your city and may vary over time;
- Referral reward coupons are issued as fixed-amount delivery fee discounts, valid for a specified number of days from issuance;
- Referral rewards are subject to a monthly cap per referrer, as defined in the current referral configuration;
- If a qualifying order is subsequently cancelled, refunded, or found to involve fraud, the associated referral reward will be voided and the issued coupons deactivated.
8.3.3 Prohibited Referral Conduct
- Self-referrals are strictly prohibited. You may not use your own Referral Code to create secondary accounts;
- Mass distribution of Referral Codes through automated systems, spam, paid advertising, or coupon aggregator websites is prohibited;
- Creating multiple accounts for the purpose of generating artificial referral rewards constitutes fraud and will result in immediate account termination and forfeiture of all rewards.
EVODOO reserves the right to modify, suspend, or discontinue the referral program at any time. Any outstanding referral rewards at the time of discontinuation will be honored for their remaining validity period.
ARTICLE 9. CANCELLATION AND REFUND POLICY
9.1 Food Delivery Orders
In strict accordance with Moroccan consumer protection guidelines (Article 36 of Law No. 31-08) concerning the customized and highly perishable nature of prepared foodstuffs, the following cancellation policy applies:
- Before Restaurant Acceptance: You may cancel your order free of charge at any time before the Restaurant accepts and begins preparing the order.
- After Restaurant Acceptance: Once a partner Restaurant has accepted your order and initiated meal preparation, the order may no longer be cancelled and no refund will be issued, except in the circumstances described below.
- Exceptional Refund Circumstances: A full or partial refund may be considered by EVODOO in the following situations, subject to investigation and verification: (i) an item in the order was not delivered; (ii) the delivered item was materially different from what was ordered; (iii) the order was delivered to the wrong address due to a platform error; or (iv) delivery was not completed within 2 hours of the estimated delivery time with no justification.
Refund requests must be submitted within 24 hours of the order's expected delivery time via the in-app support feature or by email to contact@evodoo.ma. EVODOO will review all requests and respond within 72 hours.
9.2 Courier Service Orders
- Before Driver Assignment: Courier orders may be cancelled free of charge before a Driver has been assigned to the request.
- After Driver Assignment: Once a Driver has been assigned and has commenced travel to the pickup point, a cancellation fee may apply.
- Uncollectable Items: If the Driver arrives at the pickup point and cannot collect the item due to the sender's unavailability or a discrepancy in the item description, the order may be cancelled without a refund of any applicable booking fee.
9.3 Refund Processing
Approved refunds will be processed within 5–10 business days. Refunds for card payments will be returned to the original payment card. Refunds for cash orders will be issued as platform credit applicable to future orders.
ARTICLE 10. USER REVIEWS AND CONTENT
10.1 Submission of Reviews
Users who have completed a verified delivery order may submit a Review of the Restaurant, specific products, or the Driver assigned to their order. Reviews may include a star rating and written feedback. Reviews become visible on the Platform after moderation and verification.
10.2 Review Guidelines
All Reviews submitted to Drayk must comply with the following guidelines:
- Reviews must be based on a genuine, first-hand experience with the Restaurant or Driver;
- Reviews must be honest, accurate, and proportionate to the experience;
- Reviews must not contain defamatory, discriminatory, sexually explicit, hateful, threatening, or personally identifying content about Restaurant staff, Drivers, or other Users;
- Reviews must not contain advertising, spam, self-promotional content, or references to competitors;
- Reviews must not contain factually false statements presented as facts.
10.3 Content License & Moderation
By submitting a Review or any other content to the Platform, you grant EVODOO a non-exclusive, royalty-free, worldwide, perpetual license to use, display, reproduce, and translate that content on the Platform and in promotional materials. EVODOO reserves the right to moderate, edit, or remove any Review or content that violates these guidelines, without prior notice or explanation.
ARTICLE 11. PROHIBITED CONDUCT
Users are strictly prohibited from engaging in any of the following activities on the Drayk Platform:
- (a) Using fraudulent, stolen, cloned, or unauthorized payment methods, or providing false identity information during registration or checkout;
- (b) Extracting, scraping, copying, or indexing Platform data — including menus, prices, restaurant information, user data, or interface elements — via automated bots, crawlers, scrapers, or data mining tools without EVODOO's prior written consent;
- (c) Attempting unauthorized access to EVODOO's systems, servers, or databases; launching denial-of-service (DDoS) attacks; injecting malicious code, viruses, or exploits into the Platform's infrastructure;
- (d) Submitting false, defamatory, misleading, or commercially motivated Reviews designed to unfairly damage the reputation of Restaurants or Drivers;
- (e) Creating multiple user accounts to circumvent restrictions, manipulate the referral program, abuse promotional offers, or conduct any form of platform fraud;
- (f) Impersonating any person or entity, including EVODOO employees, Restaurant staff, or Drivers;
- (g) Using the Platform to facilitate or engage in any activity that violates Moroccan law or internationally recognized legal standards;
- (h) Harassing, threatening, or abusing EVODOO staff, Restaurant employees, or Drivers in any manner, whether through the Platform or related communications channels.
Violations of the above may result in immediate account suspension, permanent ban, and where applicable, legal action and referral to competent Moroccan authorities.
ARTICLE 12. INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights in and to the Drayk Platform — including but not limited to the Drayk brand name, logo, wordmarks, mobile application source code, software architecture, user interface design, graphics, text, icons, and proprietary features — are owned exclusively by or licensed exclusively to EVODOO SARL and are protected under Moroccan intellectual property law and applicable international conventions.
Subject to your compliance with these Terms, EVODOO grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Drayk application for its intended personal, non-commercial purpose of placing food delivery and courier service orders. This license does not include the right to:
- Reproduce, modify, distribute, or create derivative works based on the Platform;
- Reverse engineer, decompile, or disassemble any component of the Platform;
- Use the Drayk brand, logo, or any trade dress for any commercial purpose without EVODOO's prior written authorization.
Any unauthorized use of EVODOO's intellectual property constitutes a violation of Moroccan trademark and copyright law and may give rise to civil and criminal liability.
ARTICLE 13. PERSONAL DATA PROTECTION (LAW NO. 09-08)
13.1 Data Controller
EVODOO SARL acts as the data controller for all personal data processed through the Drayk Platform. All processing activities are conducted in strict compliance with Moroccan Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data, and under the oversight of the National Commission for the Control of Personal Data Protection (CNDP).
13.2 Your Data Rights
In accordance with Law No. 09-08, you hold the following permanent rights regarding your personal data: the right of access, rectification, opposition, restriction, portability, and erasure. These rights may be exercised at any time by submitting a verified request to contact@evodoo.ma.
13.3 Privacy Policy Reference
All details regarding how EVODOO collects, uses, shares, and protects your personal data — including our full list of third-party services, international data transfer practices, and data retention periods — are set out in our Privacy and Cookie Policy, which forms an integral part of these Terms.
ARTICLE 14. NOTIFICATIONS AND COMMUNICATIONS
14.1 Transactional Notifications
By creating an Account on Drayk, you consent to receiving transactional communications related to your orders and account activity. These include order confirmation, status updates, delivery notifications, OTP codes, and account security alerts. Transactional notifications are essential to the provision of the Service and cannot be opted out of while your account remains active.
14.2 Promotional Communications
With your separate consent, we may also send you promotional push notifications about special offers, new restaurants, seasonal campaigns, and platform updates. You may withdraw your consent to receive promotional notifications at any time by adjusting your notification preferences in your device settings or by contacting us at contact@evodoo.ma. Opting out of promotional notifications will not affect essential transactional notifications.
14.3 Legal Notices
Any legal notices, updates to these Terms, or material changes to our policies will be communicated to you via in-app notification and/or email to your registered address. It is your responsibility to ensure your contact information remains accurate and up to date in your Account settings.
ARTICLE 15. LIABILITY DISCLAIMERS AND LIMITATIONS
15.1 Platform Provided "As Is"
THE DRAYK APPLICATION AND ALL ASSOCIATED SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OF CONTINUOUS UPTIME, ERROR-FREE OPERATION, ACCURACY, OR FITNESS FOR A PARTICULAR PURPOSE. EVODOO MAKES NO WARRANTIES REGARDING THE RELIABILITY, AVAILABILITY, OR COMPLETENESS OF THE PLATFORM AT ANY GIVEN TIME.
15.2 Food Quality and Safety
EVODOO IS NOT RESPONSIBLE FOR THE QUALITY, SAFETY, ALLERGEN CONTENT, HYGIENE, TASTE, TEMPERATURE, OR PRESENTATION OF MEALS PREPARED BY PARTNER RESTAURANTS. ALL DISPUTES REGARDING FOOD QUALITY, INCORRECT MENU ITEMS, ALLERGEN INFORMATION, OR PRICING MUST BE ADDRESSED DIRECTLY WITH THE RESPONSIBLE RESTAURANT. USERS WITH KNOWN FOOD ALLERGIES ARE STRONGLY ADVISED TO CONTACT THE RESTAURANT DIRECTLY BEFORE PLACING AN ORDER TO CONFIRM INGREDIENT INFORMATION.
15.3 Limitation of Liability
To the maximum extent permitted by applicable Moroccan law, EVODOO's total liability to you for any direct damages arising from your use of the Platform shall not exceed the total value of the specific order giving rise to the claim. EVODOO shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the Platform, even if EVODOO has been advised of the possibility of such damages.
ARTICLE 16. FORCE MAJEURE
EVODOO shall not be held liable for any delay, failure, or non-performance of its obligations under these Terms arising from circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, earthquakes, floods, fire, storms, epidemics, pandemics, civil unrest, war, acts of terrorism, government actions, regulatory changes, power outages, internet or telecommunications failures, or any other event that materially disrupts the normal operation of the Platform.
In the event of a force majeure event, EVODOO will make reasonable efforts to notify affected Users and to resume normal operations as soon as practicable. During the period of force majeure, EVODOO's obligations under these Terms will be suspended to the extent that they are prevented or delayed by the relevant event.
ARTICLE 17. GENERAL PROVISIONS
17.1 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable. If modification is not possible, the invalid provision shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected by the invalidity of the severed provision.
17.2 Entire Agreement
These Terms, together with our Privacy and Cookie Policy (incorporated herein by reference), constitute the entire agreement between you and EVODOO with respect to your use of the Drayk Platform and supersede all prior or contemporaneous agreements, representations, warranties, and understandings — written or oral — relating to the same subject matter.
17.3 No Waiver
EVODOO's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver by EVODOO of any breach of these Terms shall not be construed as a waiver of any subsequent or similar breach.
17.4 Assignment
You may not assign, transfer, or sub-license any of your rights or obligations under these Terms without EVODOO's prior written consent. EVODOO may freely assign or transfer these Terms, in whole or in part, to any affiliate, successor, or acquirer, without your prior consent.
ARTICLE 18. GOVERNING LAW AND JURISDICTION
These Terms shall be exclusively governed by, construed, and enforced in accordance with the laws of the Kingdom of Morocco. Any dispute, controversy, or claim arising out of or relating to the use of the Drayk Platform, the interpretation of these Terms, or any alleged breach thereof, shall first be subject to good-faith negotiation between the parties. If no resolution is reached within 30 days, such dispute shall be submitted to the exclusive jurisdiction of the Competent Commercial Courts of Agadir, Morocco.